Frequently Asked Questions

We have been manufacturing furniture for more than 15 years. During this time, TROYA has grown into one of Kazakhstan’s largest manufacturers, with its own 17,000 m² production facility and an in-house design and engineering team.

Our main production facility is located in Pavlodar, Kazakhstan. This allows us to control quality at every stage, from cutting materials to final assembly. Our branches in Astana and Almaty, together with partners in Europe, help us serve customers across different regions efficiently.

We specialise in office and educational furniture. Our range includes:

• For offices: staff workstations, executive office furniture, meeting and conference furniture, and reception desks.
• For schools: single- and two-seater student desks, ergonomic chairs, teachers’ desks and pedestals, and storage systems, including cupboards and shelving.
• For public spaces: furniture for libraries, dining areas, conference halls, waiting areas and reception areas.

TROYA offers solutions for chemistry, biology, physics, STEM and robotics, design and technology, psychology, speech therapy, music and inclusive education spaces. Each furniture package is tailored to the room’s purpose and size, the institution’s requirements and the available budget.

Yes. TROYA equips both classrooms and shared spaces within educational institutions. Libraries, staff rooms, assembly halls, dining areas, breakout spaces and other areas can all be furnished as part of a single project.

We offer a complete range of solutions, including open-plan office furniture, reception desks, executive office furniture, meeting areas, upholstered waiting-area furniture, and ergonomic chairs for executives and staff.

Our furniture is designed for intensive use. The technical product documentation specifies a service life of at least five years. In practice, our desks have shown that they can withstand around ten years of active use.

Yes. All furniture is designed with children’s physical needs in mind, meets safety and hygiene requirements, and is made from certified materials.

Yes. TROYA works with both standard product ranges and custom projects. If standard furniture does not suit a space’s layout or purpose, we adapt the furniture package to the customer’s specific requirements.

Our standard production lead time is 30 calendar days.

Yes. TROYA primarily serves the B2B market, working with businesses, educational institutions, public-sector bodies and commercial organisations. We offer both individual furniture solutions and complete turnkey furnishing projects.

TROYA’s business model focuses on developing and supporting its dealer and partner network. As a dealer, you can offer your customers TROYA furniture and complete furnishing solutions. Partnership terms are discussed individually, taking into account your region, business model and planned sales volumes.